COBAN Technologies is a leading provider of body worn cameras and in-car video solutions. Our products are used by several of the largest police agencies in the country. We capture, transfer, store and manage petabytes of video evidence utilizing the latest technologies, including wearables, Internet of Things ( IoT ), cloud SaaS, storage area networks, mobile applications, IP video, and video streaming.
We continue to research and develop new ways to aid law enforcement agencies capture, transfer, manage and store evidence through superior technologies and services.
Inside Sales Representative will be responsible for making outbound calls and receiving inbound calls from different lead generating sources. This will involve initiating a conversation with a prospect, asking questions to uncover their needs, and booking appointments with them for our Regional Sales Managers. If you are ambitious and looking to grow your career with a company that rewards employees for hard work and success, this Inside Sales Representative position is the ideal opportunity for you.
Monitor, qualify, and manage leads
Undertake additional lead/account research
Self-generated lead research and outbound prospecting
Customer Maintenance: Pro-actively calling customers to offer additional services or products and checking status of existing equipment and services
Generate direct sales by utilizing phone, internet, and PowerPoint product demonstrations
Position COBAN’s solutions as a strategic advantage to our customers’ long term needs
Develop and maintain exceptional consultative relationships with existing customers and prospects
Establish and expand relationships with key decision makers within each customer, prospect, and territory
Use phone and email to generate, complete, and follow-up on business and orders
Collaborate with Regional Sales Manager to manage assigned territory
Reside in the Houston Metro area is required
Four Year College Degree is preferred
Four (4) years inside sales experience or customer service background is highly desired
Experience with contact management software is a plus; willingness to learn is required
Solution sales experience preferred
Strong organization/time management skills, with an ability to cope with a fluctuating workload are required
Ability to adapt quickly to new and varied job tasks in a fast paced environment is required
Incredible attention to detail, to ensure accurate use of internal systems and processing of information is required
A proven track record in a role supporting sales and/or marketing teams is preferred
Strong interpersonal skills (verbal communication and presentation skills) are required
Ability to close sales and overcome customer objections are required
General understanding of Microsoft Products and computer skills are required
Ability to work in a teaming arrangement with shared goals is required
Understanding of public safety budgeting process and sales cycles is highly desired
Ability to execute web based marketing programs is required
Strong record keeping with timely follow-up and reporting is required
Must be a self-starter
Ability to travel (up to 25%) is highly desired
** Due to the nature of our business with Public Safety and Law Enforcement, criminal background checks will be performed, in addition to basic credit checks and drug test, to determine eligibility for employment.
Apply HereResponsible for all sales activities, from lead generation through close, in an assigned territory while working with the assigned Inside Sales Representative; Develops and implements agreed upon Marketing Plan which will meet both personal and business goals of expanding customer base in the marketing area. The RSM works within the sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term account goals in line with company vision and values.
Maintains and expands customer base; building and maintaining rapport with key customers; identifying new customer opportunities.
Recommends product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Planning and implementing a competitive strategy to bring about a substantial growth in the assigned territory
Demonstrates technical selling skills and product knowledge that allows the RSM to give effective presentations.
Accomplishes sales and organization mission by completing related results as needed.
Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.
Maintain professional internal and external relationships that meet company core values.
Proactively establish and maintain effective working team relationships with all support departments.
Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
Adjust content of sales presentations by studying the type of sales outlet or trade factor.
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
Recommends changes in products, service, and policy by evaluating results and competitive developments.
Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
Must reside within the assigned territory
Four Year College Degree is preferred
Four (4) years sales experience or customer service background is preferred
Experience with contact management software is a plus; willingness to learn is required
Strong organization/time management skills, with an ability to cope with a fluctuating workload are required
Strong analytical and judgment skills are required
Ability to adapt quickly to new and varied job tasks in a fast paced environment is required
Incredible attention to detail, to ensure accurate use of internal systems and processing of information is required
Strong interpersonal skills (verbal communication and presentation skills) are required
General understanding of Microsoft Products and computer skills are required
Ability to work in a teaming arrangement with shared goals is required
Understanding of public safety budgeting process and sales cycles is preferred
Ability to execute web based marketing programs is required
Motivation for sales and performance management is required
Must be a “results driven” person
Strong negotiation and relationship building skills are required
Ability to close sales and overcome customer objections are required
Proven ability to meet sales goals is required
Strong record keeping with timely follow-up and reporting is required
Ability to travel is required
** Due to the nature of our business with Public Safety and Law Enforcement, criminal background checks will be performed, in addition to basic credit checks and drug test, to determine eligibility for employment.
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The primary duty of the Technical Support Specialist is to carefully receive, document, and analyze customer issues, using all available resources and capabilities to quickly resolve issues if possible, properly escalating the remainder, utilizing excellent customer service skills.
Provide general correspondence
Issue RMA tickets
Follow up with post technical support tickets
Assist, organize, maintain, and update necessary documents and in-house programs for technical support department
Contribute to team effort by accomplishing related tasks as needed
Experience in a Windows Server (OS, networking) environment is required
3+ year technical support experience in a software/hardware support environment is required
Network IT experience is required
Server and storage experience is required
Experience with (Cisco) wireless and wired networking is a plus
Teaching or training experience is a plus
Strong verbal and written communication skills are required
Ability to periodically travel to domestic customer sites is preferred
** Due to the nature of our business with Public Safety and Law Enforcement, criminal background checks will be performed, in addition to basic credit checks and drug test, to determine eligibility for employment.
Apply HereThe primary function of the Field Service Engineer II is to provide design, implementation, and support to enterprise customers, as well as deploy new products and software for customer acceptance. This role will be heavily involved with systems design and integration with existing customer infrastructure and software.
Provide pre-sales and post-sales design support for the Software, IT, and Product teams at COBAN
Provide installation services for in-car computing equipment, IP networks, Microsoft-based workstations and servers
Train customer IT staff on operations, maintenance, and troubleshooting
Train customer end-users in basic operation of video recording equipment and management software
Provide on-site support for customer acceptance deployment testing and validation
Work with Software QA department and create and complete test scripts for customer acceptance testing
Assist with research, development, and testing of new technologies and features.
As part of the Field Services Team, maintain professional and friendly relationships with customers
Issue and provide general technical support and RMA tickets
Generate documentation and knowledge transfer to other departments for relevant information
Contribute to team effort by accomplishing relevant tasks as needed
Associate’s Degree in Information Technology (or equivalent experience) is required
MCSA Certification (Windows Server) or equivalent work experience is required
Proficiency in network implementation and design, such as sub netting and DHCP, setup/maintenance
Proficiency in Microsoft Administration tools, like Active Directory and DNS
Familiarity with Basic SQL Database manipulation skills like queries, reports, and troubleshooting
Familiarity and experience with industry accepted redundancy and backup solutions, utilized for site recovery, data replication, and data migration
CCNP Certification (Routing + Switching, Wireless, or Security) or equivalent work experience is required
Proficiency in Layer 2/3 Networking, including VLANs and Routing
Proficiency in wireless design, implementation, and support of autonomous and CAPWAP-based access points
Proficiency and prior experience in 802.11 site design, including heat-mapping and spectrum analysis
Familiarity with common network tools, including Cat5 testers, network sniffers (such as Wireshark)
3+ years IT support experience in a software/hardware support environment is preferred
Software QA experience is a preferred
Familiarity with 12V automotive electronics (such as car stereos, alarm systems, etc.) is a plus
Familiarity with digital video, including transcoding and redaction is a plus
Familiarity with Cloud computing and storage (AWS or Azure) is a plus
Strong verbal and written communication skills are required
Proficiency in documentation, utilizing tools such as Visio, Excel, and PowerPoint is required
Able to travel domestically on a Monday – Friday basis (typically 50% travel) is required
** Due to the nature of our business with Public Safety and Law Enforcement, criminal background checks will be performed, in addition to basic credit checks and drug test, to determine eligibility for Employment.
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COBAN is looking for an experienced C# Software Engineer to join our team. The Full Stack.Net Software Engineer designs, modifies, develops, writes, and implements software programming applications. They will participate in the testing process through test review and analysis, test witnessing, and certification of software.
** Due to the nature of our business with Public Safety and Law Enforcement, criminal background checks will be performed, in addition to basic credit checks and drug test, to determine eligibility for employment.
COBAN is looking for an experienced Software QA candidate to join our team. The Software QA candidate will be responsible to drive quality assurance (QA) and testing efforts within our Engineering team.
Drive quality assurance (QA) and testing efforts within the Engineering team.
Analyze and assess current QA and testing processes, practices, and procedures.
Collaborate with Company leadership to define and execute QA roadmaps and strategies.
Develop, document, and implement best practices, processes, operational activities, and procedures.
Establish and implement standards for documenting and communicating QA activities, testing activities, and test results.
Ensure measurable improvement of software quality by identifying, developing, and implementing innovative QA capabilities, strategies, approaches, and services.
Define quality metrics and targets for assessment, measurement, and continuous improvement of QA and testing effectiveness.
Define, implement, and manage a quality assurance and testing framework.
Improve the efficiency, effectiveness, and speed of quality assurance practices and testing activities through the identification and implementation of automated testing tools and procedures.
Partner with project managers, development managers, project members, operations, and support resources to plan, coordinate, execute, and report QA and testing activities associated with software development projects, enhancements, and production support.
Initiate, plan, execute, manage, and complete QA activities related to complex application and system implementation projects.
Provide testing estimates for resourcing, levels of effort, and timelines.
Coordinate and manage holistic testing efforts for multiple projects and software releases, including integration, system, regression, performance, and user-acceptance testing.
Create and maintain test strategies, plans, scenarios, and cases.
Lead and manage test schedules, test environment management, and configuration requirements.
Establish and administer entry/exit criteria associated with promoting code through testing and production environments.
Define and implement test data management practices, procedures, and tooling.
Provide input on go/no-go decisions for production releases.
Work as a hands on member of the QA team.
Bachelor's degree in computer science or related technical discipline.
Development background a must.
10+ years IT experience with significant experience in software development and quality assurance.
3+ years experience managing an organization's QA practice and/or department.
2+ years experience in automation testing and tools.
Experience with both traditional Waterfall software development processes and Agile/Lean methodologies.
Understanding of QA and testing processes, procedures, and tools.
Understanding and experience with test automation frameworks, DevOps techniques, and tools.
Extensive experience planning, executing, and managing integration, system, regression, and user acceptance testing.
Extensive experience associated with establishing and managing test environment structures, tools, and release management processes.
Ability to manage concurrent projects, activities, and tasks under time constraints.
Experience with a variety of technologies, platforms, and development languages (AS400, Java, .NET, etc.).
Experience with performance and load testing, reporting, and monitoring.
Exceptional communication, teamwork, and influencing skills that foster a collaborative and continuous improvement environment.
** Due to the nature of our business with Public Safety and Law Enforcement, criminal background checks will be performed, in addition to basic credit checks and drug test, to determine eligibility for employment.
Selected C/C++ Embedded Software Engineer will develop software that is an application controlling an ARM-based in-video recording system.
Application development using C/C++ language
Designs, modifies, and implements software applications from functional and system design specifications
Codes, integrates, tests, debugs, and refines the software to produce the required product
Develops software tools and subsystems to support software development, test, and reuse, and manages their implementation
Enhances software to reduce operating time or improve efficiency and robustness. Reviews, evaluates, and analyzes design interfaces and specifications
Maintains the developed software efficiently through solid knowledge of software lifecycles
Documents designs in engineering documents including functional block diagrams and data/logic flow charts
Bachelor’s degree in Computer Science, Information Systems, Engineering, or other related field
8+ year of C/C++ programming on Linux and ARM processor, ability to work in real-time software
5+ years of embedded software development experience
5+ years of current hands on development experience with the following: Shell Scripting, MySQL or other database experience on Linux
3+ years of using Linux toolchain to build customized systems
Must be familiar with TCP/IP and UDP programming
Experience in handling video/audio encoding and post-processing a plus
Experience in programming/interfacing with wearable devices and IoT experience a plus
Experience in iOS/Android development a plus
Advanced degree is preferred
UI design experience is preferred
QT design experience is preferred
Board bring up experience is beneficial
** Due to the nature of our business with Public Safety and Law Enforcement, criminal background checks will be performed, in addition to basic credit checks and drug test, to determine eligibility for employment.
The Director of Software Development will be responsible for managing an expanding staff of software developers and testers located in the U.S. and overseas. The Director will develop and oversee the software budget, scope development programs, architect software solutions, estimate resource requirements, and manage software/test resources. The Director will ensure the team utilizes the latest software languages, frameworks, tools and processes for enterprise applications. The Director of Software Development will ensure scalable, efficient architectures are selected and implemented.
Lead, build, motivate, and manage high performing global software development teams.
Manage day-to-day software development activities for current and future products, including driving project plans and schedules, and allocating resources and budgets. Use key KPI’s to make management decisions.
Develop, mentor, and coach team members.
Focus the Software Development team on adherence to development schedules and project deadlines.
Facilitate collaboration between Software Department and the other company departments.
Lead and drive the implementation and incorporation of continuous quality improvements and customer experience feedback into the product development plans.
Stay informed of industry technological developments to maintain a technology leadership position.
Master’s Degree in Computer Science or related field or equivalent; 10-15+ years of management experience leading a 10+ developer team with background in enterprise-level software architecture design and implementation
Experience in developing and managing budgets and IT/Software staff development is required
Experience in WPF (Windows Presentation Foundation), WCF (Windows Communication Foundation), MVC (Model View Controller), HTML-5, AJAX, C#, C++, Java, MS SQL datamining, MS SQL Replication, Strong Windows (server) and Linux background is required
Experience with cloud-based systems that capture information from and communicate with remote electronic devices is required
Experiences in Active Directory, XAML (Extensible Application Markup Language), Agile software development mythology, IT technology background (server, networking, storage), and Cloud experience (Storage management, SaaS) are strongly desired
Excellent communication, leadership, management, collaboration, team-building, and organizational skills is required
Exceptional oral and written communication skills are required
Candidate must have high ethical standards, exhibit a professional image, and be a strategic visionary with sound technical skills, analytical ability, good judgment and strong operational focus
Valid driver’s license is required
** Due to the nature of our business with Public Safety and Law Enforcement, criminal background checks will be performed, in addition to basic credit checks and drug test, to determine eligibility for employment.
Designs, modifies, develops, writes, and implements software programming applications. Participates in the testing process through test review and analysis, test witnessing and certification of software. Requires a bachelor's degree in a related area and 3 to 5+ years of experience in the field or in a related area.
Code, test, and troubleshoot programs using C#
Write and maintain programming/supporting documentation
Bachelor’s Degree in Computer Science or equivalent is required
5+ years of experience is required
Organization and time management skills, with an ability to cope with a fluctuating workload is required
Ability to adapt quickly to new and varied job tasks in a fast paced environment is required
General understanding of Microsoft products and computer skills are required
5+ years of VB6 software development required
5+ years of MS SQL Server 2008 or later required
** Due to the nature of our business with Public Safety and Law Enforcement, criminal background checks will be performed, in addition to basic credit checks and drug test, to determine eligibility for employment.
The successful candidate will have the opportunity to work on latest cutting-edge software technologies for in-car video and body worn camera solutions and apply their innovative ideas and help create next generation software products for COBAN.
Code, test, and troubleshoot programs using C#
Write and maintain programming/supporting documentation
B.S./Masters in a computer science or computer engineering (or equivalent) required
5+ years of C# Web Development experience required
5+ years of Microsoft SQL Server experience required
Experienced MVVM/MVC/WCF/HTML5 and Angular JS required
The ideal candidate will demonstrate strong organizational and time management skills with an ability to cope with a fluctuating workload
The ideal candidate must demonstrate the ability to adapt quickly to new and varied job tasks in a fast-paced environment and display excellent communication skills and data modeling skills
Visual Basic 6
Microsoft .NET framework and Team Foundation server knowledge
ASP.NET
JavaScript and AJAX
Silverlight
WPF
** Due to the nature of our business with Public Safety and Law Enforcement, criminal background checks will be performed, in addition to basic credit checks and drug test, to determine eligibility for employment.
Maintain vendor contract. Create and maintain SOP and process flow. Generate report and perform cost analysis. Verify and maintain records on incoming and outgoing shipments. Prepare items for shipment. Duties include assembling, addressing, stamping, and shipping merchandise or material; receiving, unpacking, verifying and recording incoming merchandise or material; and arranging for the transportation of products.
Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment
Assure orders and shipping quantities match picking documents through careful audit of said documents
Determines method of shipment, utilizing knowledge of shipping procedures, routes, and rates
Maintain vendor contract and negotiate contract terms during renewal
Periodic cost analysis on shipping data and make recommendations for improvement
Maintain shipping SOP and process flowchart
Unpacks and examines incoming shipments, rejects damaged items, records shortages, and corresponds with shipper to rectify damages and shortages
Routes items to departments
Ensure that all orders get to our customers accurately and on time
Examines outgoing shipments to ensure shipments meet specifications
Maintains inventory of shipping materials and supplies
May direct others in preparing outgoing and receiving incoming shipments
Coordinate with carriers and freight forwarders to schedule pick-up of goods
Assist with inventory control, stock and issue materials, inventory transfers, etc.
3+ previous leadership experience in a warehouse/shipping environment is required
Familiar with shipping system software (UPS WorldShip/FedEx Ship Manager) is required
Experience using ERP system is preferred
Associate Degree (A.A.) is a preferred
Familiar with Microsoft Office (Word, Excel, etc.) is required
Strong organizational skills, with attention to detail is required
Possess good organizational skills and ability to prioritize work to meet time-sensitive deadlines is required
Excellent communication, leadership, problem solving, and analytical skills is required
Knowledge of LTL, import and export, including rules and regulations is a plus
** Due to the nature of our business with Public Safety and Law Enforcement, criminal background checks will be performed, in addition to basic credit checks and drug test, to determine eligibility for employment.
We are working on very cool new products and technologies and are looking to find an energetic Solution Architect/Technical Sales who can support COBAN’s national sales organization by providing product strategy solutions for customers and new prospects. The Solution Architect/Technical Sales will engage customers as part of an account management team. The Solution Architect’s role on the account team is to provide strategic and technical direction regarding the placement of new video IoT hardware and software products and services. The ideal candidate has a solid track record of accomplishment in either sales engineering or product management within a technology manufacturing or SaaS company. This person will report to the Vice President of Sales and Marketing.
Frequently engage with customers in-the-field to understand their needs, create a feasible solution and position COBAN to close the business.
Analyze the business opportunities and work with the Product Management and Sales teams to ideate on new product concepts with customers.
Identify customer product requirements.
Present product roadmaps to prospects.
Evaluate the customer’s buying cycle from conception to launch including: ideation, business case, specification, prioritization, solution design, implementation, and support.
Design and manage product Pilot process with the customer or prospect.
Work closely with product management, engineering, and software to bring the products to market, resolve bottlenecks, and address open product issues.
Work with marketing to create go-to-market plans, positioning, messaging, metrics, and all elements related to measuring sales progress.
Work with sales to help sell the product by providing subject matter expertise and demonstrations of business value to the customer.
BA/BS or MS in Computer Science or Information Technology or equivalent practical experience IP networking certifications are a plus.
Product management or technical sales experience with a focus on SaaS and/or mobile and/or video and/or other high tech products.
Outstanding written and oral communication skills.
Technical depth with software products.
Distinctive problem solving and analytical skills with the ability to evolve product strategy and tactics based on research, data and industry trends.
Experience in identifying trends and usage patterns through metrics to determine capacity and scaling of infrastructure.
Understanding of the technical architecture of complex and highly scalable web, mobile or video applications; including IP networks with 802.11 and layer 2/3 networking (a plus)
Energy, focus and passion.
Professional, trustworthy, credible.
Able to build solid relationships with others.
Organized, and able to create documentation around designs, including diagrams, wireless network site surveys and presentations.
Strategic and tactical thinker.
Willing to travel 70% of the time.
** Due to the nature of our business with Public Safety and Law Enforcement, criminal background checks will be performed, in addition to basic credit checks and drug test, to determine eligibility for employment.
Advanced digital and analog board level design of ruggedized mobile and wearable electronic equipment that comply with industry, agency, and manufacturability standards and requirements.
Complex board level design, schematic creation, capture and layout, including embedded microcontrollers, microprocessors, DSP, high speed interfaces, digital circuit design, power electronic and analog design, FPGA (VHDL), product specifications, formal design specifications and reviews.
*This engineer will need the ability to apply state of the art knowledge of electrical design methods and practices to assure high quality, low cost solutions.
Plan, coordinate, and perform product design, testing and/or analysis work for a complete project of broad scope and/or for a significant portion or a sub-system of a major and diverse project
Comprehend and design real-time microcontroller and/or digital signal processor based products for electronic assemblies to meet project requirements from concept through to production
Work collaboratively with other staff members, such as product management, software, and mechanical engineers on design integration along with new product introduction activities
Creation and production of rapid prototypes
Research, develop, design, and testing of electrical components, equipment, and systems
Component selection and schematic creation
Board layout to comply with agency and manufacturability requirements
Bring up boards, test, and debug designs to ensure correct operation under all operating conditions
Support existing products with design changes and testing when required
Demonstrate rigorous and methodical approaches to design and problem solving
Lead in resolution of product-line based difficult technical issues whether within the company or with outside suppliers.
Design, modify, and evaluate electronic products for use in rugged environments to meet quality, delivery, and cost goals
Continually improve the design process and its integration with other disciplines ensuring the processes are adequately documented
Stay abreast of new technology and competitive products
Travel as required (domestic & international)
MSEE required
Professional Engineer (PE) license is required
5+ years design experience
Experience/knowledge in product design, debug and testing as well as electronic interconnects, assembly processes and regulatory requirements
Specialized knowledge in the following electronic design areas:
Due to current project mixes, we require specialized knowledge and experience in Bluetooth, broadband and WiFi implementation
Excellent communication and presentation skills, including specification writing
Ability to source lowest cost components that meet or exceed design requirements
Knowledge of agency compliance requirements (UL, EU, CE, FCC, etc)
Design for EMC compliance – Know how to resolve EMC issues
Ability to present high quality formal "design reviews"
Provide concepts that exhibit a high degree of creativity, functional simplicity, and overall design excellence
Experience with design simulation and modeling tools
Experience with low level embedded firmware development (preferred)
Ability to handle multiple projects at one time
Experience with RF Circuit design and issue analysis
Ability to technically comprehend microprocessor-based embedded electronic, software, and mechanical packaging designs and requirements
Ability to technically comprehend testing, manufacturing, quality control, and marketing requirements
Ability to adapt electronic circuitry to vehicle and/or fixed equipment applications
Failure Modes and Effects Analysis (FMEA)
Able to make preliminary selections or adaptations of engineering alternatives
Experience with designing to harsh environmental specifications- “Mil-spec”
** Due to the nature of our business with Public Safety and Law Enforcement, criminal background checks will be performed, in addition to basic credit checks and drug test, to determine eligibility for employment.
